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Frequently Asked Questions (FAQs)

General Questions

  1. Q: What is Hawcx Authentication? A: Hawcx Authentication is a comprehensive security solution for Android applications, providing features like secure authentication, data encryption, and tamper detection.

  2. Q: Which Android versions are supported by Hawcx Authentication? A: Hawcx Authentication supports Android API level 21 (Android 5.0 Lollipop) and above.

  3. Q: Can I use Hawcx Authentication in my existing Android project? A: Yes, Hawcx Authentication can be easily integrated into existing Android projects. See our Existing Project Integration Guide for details.

Technical Questions

  1. Q: How does Hawcx Authentication handle data encryption? A: Hawcx Authentication uses industry-standard AES-256 encryption for data at rest and TLS for data in transit.

  2. Q: Does Hawcx Authentication support biometric authentication? A: Yes, Hawcx Authentication provides built-in support for biometric authentication, including fingerprint and face recognition where available.

  3. Q: Can I use Hawcx Authentication with other third-party libraries? A: Yes, Hawcx Authentication is designed to be compatible with most third-party Android libraries. However, always test for any conflicts.

Licensing and Support

  1. Q: Is there a free trial available for Hawcx Authentication? A: Yes, we offer a 30-day free trial. Contact our sales team for more information.

  2. Q: How often is Hawcx Authentication updated? A: We release updates quarterly, with additional security patches as needed.

  3. Q: Is technical support available for Hawcx Authentication? A: Yes, we provide technical support via email and our developer forum. Enterprise customers also have access to priority phone support.

Troubleshooting

  1. Q: What should I do if I encounter an integration error? A: Check our Troubleshooting Guide for common issues and solutions. If the problem persists, contact our support team.

  2. Q: How can I report a security vulnerability? A: Please report any security vulnerabilities to our dedicated security email: [email protected]. We take all reports seriously and will respond promptly.

For more detailed information, please refer to our documentation or contact our support team.